Privacy Policy

Rushland Indoor Play Place Privacy Policy

Last updated: March 2026

Rushland Indoor Play Place (“Rushland Inc.”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, purchase products, or interact with us online or in person. By using our website or services, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect
    We collect only the information necessary to operate our business, provide services, and improve your experience. A. Information You Provide Directly
    This includes:
    ● Name
    ● Email address
    ● Phone number
    ● Billing and payment information
    ● Booking details (birthday parties, private rentals, office rentals, daily passes)
    ● Messages submitted through our contact forms
    ● Account login information (if you create an account)
    B. Information Collected Automatically
    When you visit our website, we may automatically collect:
    ● IP address
    ● Browser type and version
    ● Device information
    ● Pages viewed and time spent on the site
    ● Cookies and similar tracking technologies
    This information helps us improve website performance and user experience.
    C. Information Related to Children
    We do not knowingly collect personal information from children under 13 online. Any child‑related information collected during bookings (e.g., number of children attending a party) is provided by the parent or guardian and used solely for service delivery.
  2. How We Use Your Information
    We use your information to:
    ● Process bookings and payments
    ● Communicate with you about your visit, purchases, or inquiries
    ● Provide customer support
    ● Improve our website, services, and operations
    ● Send optional updates, promotions, or newsletters (only with your consent)
    ● Maintain safety, security, and fraud prevention
    ● Comply with legal and regulatory requirements
    We never sell your personal information.
  3. How We Share Your Information
    We may share your information only in the following circumstances:
    A. Service Providers
    Trusted third‑party providers who help us operate our business, such as:
    ● Payment processors
    ● Booking and scheduling platforms
    ● Website hosting providers
    ● Email communication tools
    These providers are required to protect your information and use it only for the services they
    perform for us.
    B. Legal Requirements
    We may disclose information if required to:
    ● Comply with applicable laws
    ● Respond to lawful requests from authorities
    2
    ● Protect the rights, safety, or property of Rushland, our guests, or the public
    C. Business Transfers
    If Rushland undergoes a merger, acquisition, or restructuring, your information may be
    transferred as part of the business assets. You will be notified if this occurs.
  4. Cookies & Tracking Technologies
    Our website uses cookies to:
    ● Improve functionality
    ● Remember your preferences
    ● Analyze website traffic
    ● Support secure login and checkout
    You may disable cookies in your browser settings, but some features may not function properly.
  5. How We Protect Your Information
    We use industry‑standard administrative, technical, and physical safeguards to protect your
    personal information, including:
    ● Encrypted payment processing
    ● Secure servers and firewalls
    ● Limited employee access to personal data
    ● Regular security reviews
    While no system is 100% secure, we take every reasonable step to protect your information.
  6. Your Rights
    Under Canadian privacy law (PIPEDA), you have the right to:
    ● Access the personal information we hold about you
    ● Request corrections to inaccurate information
    ● Withdraw consent for optional communications
    ● Request deletion of your information, where legally permitted
    ● Ask how your information has been used or shared
    To exercise these rights, contact us at:
    rushlandinc@gmail.com
    Amherst, Nova Scotia
  7. Third‑Party Links
    Our website may contain links to third‑party websites (e.g., partners, vendors, social media).
    We are not responsible for the privacy practices of those sites. We encourage you to review
    their policies before providing personal information.
  8. Email & Marketing Communications
    You will only receive promotional emails if you:
    ● Opt in during checkout
    ● Subscribe to our newsletter
    ● Create an account and choose to receive updates
    You may unsubscribe at any time using the link in any email.
    Transactional emails (booking confirmations, receipts, safety notices) are required and cannot
    be unsubscribed from.
  9. Data Retention
    We retain personal information only as long as necessary to:
    ● Provide services
    ● Meet legal, tax, and accounting requirements
    ● Resolve disputes
    ● Maintain accurate business records
    When information is no longer required, it is securely deleted.
  10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent version. Continued use of our website or services after changes are posted indicates acceptance of the
    updated policy.
  11. Contact Us
    If you have questions about this Privacy Policy or how your information is handled, please
    contact us:
    rushlandinc@gmail.com
    Rushland Indoor Play Place
    Amherst, Nova Scotia, Canada
    We are committed to protecting your privacy and ensuring your trust in our family‑focused,
    community‑driven space.